Cancellation Policy

Cancellation Policy

Last Updated: June 29, 2026

At Sweat & Sour Store, we understand that plans can change. Please read our cancellation policy below.

Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order or before they are shipped, whichever comes first.
  • Once an order has been shipped, it cannot be cancelled.

How to Cancel an Order

To request a cancellation, please contact us as soon as possible with:

  • Your Order Number
  • Your Full Name
  • Reason for Cancellation (Optional)

You can reach us at:

Email: support@sweatandsour.store

Refund for Cancelled Orders

  • If your cancellation request is approved before the order is shipped, a full refund will be processed.
  • Refunds are issued to the original payment method within 5–7 business days, depending on your bank or payment provider.

Orders That Cannot Be Cancelled

The following orders cannot be cancelled:

  • Orders that have already been shipped.
  • Personalized or customized products.
  • Digital products or gift cards (if applicable).

Contact Us

If you have any questions regarding cancellations, please contact us at:

Email: support@sweatandsour.store