Cancellation Policy
Cancellation Policy
Last Updated: June 29, 2026
At Sweat & Sour Store, we understand that plans can change. Please read our cancellation policy below.
Order Cancellation
- Orders can be cancelled within 12 hours of placing the order or before they are shipped, whichever comes first.
- Once an order has been shipped, it cannot be cancelled.
How to Cancel an Order
To request a cancellation, please contact us as soon as possible with:
- Your Order Number
- Your Full Name
- Reason for Cancellation (Optional)
You can reach us at:
Email: support@sweatandsour.store
Refund for Cancelled Orders
- If your cancellation request is approved before the order is shipped, a full refund will be processed.
- Refunds are issued to the original payment method within 5–7 business days, depending on your bank or payment provider.
Orders That Cannot Be Cancelled
The following orders cannot be cancelled:
- Orders that have already been shipped.
- Personalized or customized products.
- Digital products or gift cards (if applicable).
Contact Us
If you have any questions regarding cancellations, please contact us at:
Email: support@sweatandsour.store