Return Policy
Return Policy
At Sweat & Sour Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 4 days of the delivery date.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or customized products.
- Gift cards.
- Clearance or sale items.
- Products that have been used or damaged after delivery.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number along with clear photos of the product and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
Contact Us
Email: support@sweatandsour.store